ROCA Blog

Posts tagged explore

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

4 Examples Of What Can Go Wrong In Zendesk Without Good Reporting

ZendeskGuest UserAugust 2, 2022zendesk, zendeskexplore, explore, business, businessinsights, businessintelligence, reporting, zendeskreporting

Zendesk Explore - How to Create Dashboards and Queries

Zendesk Explore - How to Create Dashboards and Queries

Zendesk SetupDominic BrasoveanuJanuary 18, 2022zendesk, customerexperience, customerservice, customersupport, sla, zendeskexplore, explore, reporting, zendeskreporting, dashboards, queriesComment

How to export a random list of tickets for quality check using Zendesk Explore

How to export a random list of tickets for quality check using Zendesk Explore

ZendeskDominic BrasoveanuOctober 12, 2021zendesk, zendeskexplore, explore, businessintelligence, customerexperience, customersuccessmanager, customerservice, customersatisfactionComment

11 Metrics for a great customer support tool

11 Metrics for a great customer support tool

ZendeskDominic BrasoveanuApril 21, 2021zendesk, zendeskaccountmanager, zendeskexplore, explore, businessrules, businessintelligence, reporting, zendeskreporting, firstreplytime