In the world of customer support and communication platforms, two heavyweights stand out – Zendesk and Intercom. Choosing the right tool for your business can be a daunting task, but fear not! Dominic has taken the time to break down these giants in a detailed video, examining their purpose, features, ticketing, outbound capabilities, sales functionalities, pricing, and finally, delivering his conclusions. Let's dive into the showdown of Zendesk vs. Intercom as Dominic walks us through the essential aspects.
Read MoreDominic shares important news and insights about three key topics that have been making waves in the customer support industry. Dominic provides updates on the Zendesk Relate conference, the introduction of the new Drafts feature in Zendesk, and the upcoming Zendesk price increase.
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